Capabilities

The digital worker capability surface.

Agents hold a role, operate systems, make bounded decisions and answer for their actions — with humans in the loop throughout.

01Communication

Voice · Telephone

Inbound and outbound call handling with live transcription.

Email · SMS

Multichannel intake, classification and structured response.

WhatsApp

Messaging channels handled under the same policy and audit trail.

02Systems

Calendar · CRM

Read and write against sanctioned systems only.

API integrations

Deterministic system actions through a permissioned tool broker.

Document generation

Reports, records and correspondence produced with provenance.

Knowledge search

Site, sector and client knowledge retrieved at the point of decision.

03Judgement

Decision support

Next-action recommendation with a confidence score.

Escalation

Human on the loop, gated on thresholds you set.

Continuous monitoring

Behavioural baselines and drift detection per agent.

Human approvals

Any action carrying legal weight waits for a person.

Post-event reporting

Narrative report generated and issued, fully reconstructable.

Next step

Book a briefing on vantage — in production today.

Thirty minutes with the engineers who built the platform. We show live operations, the audit trail, and the headcount cost line the deployment is benchmarked against.